Shipping & RETURNS
What are the shipping costs?
|Country||Small Package||Normal Package|
|Within the EU||€12.95||€12.95|
For all orders above €50,- within the Netherlands and Belgium shipping is free.
For all orders above €100,- within Europe shipping is free.
What is the delivery time?
Orders are always processed within 2 working days. Depending on the product the delivery times are different.
Where can I see the current status of my order?
After receiving the order you will receive a mail with the current status. When the order is sent, you will receive a track & trace code that allows the order to be tracked.
How do I return my product?
You have the right to return your order within 14 days after receipt. Products must be in origin condition. The shipping costs for return are at your own expense. We advise to return the product with track & trace code. After receipt, the purchase amount will be credited within 14 days.
For return please contact: firstname.lastname@example.org
Custom grids cannot be returned.